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Support 
fairio offers qualified customer service and support in many ways:
 | FAQ / Frequently asked questions database
You have the possibility to access our database of FAQs night and day. You can find answers to all most common questions our support team receives.
| | LiveSupport
The fastest and easiest way to reach our support team is LiveSupport. You can chat directly with one of our support staff who then helps solve any problems or questions you may have.
| | Phone/Fax
Use our phone support free of charge and fax support with shared costs.
| | E-Mail
Send your questions to the fairio e-mail support.
| | Mail
Address for sending mail to fairio.
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FAQ database
You have the possibility to access our database of FAQs (frequently asked questions) night and day. You can find answers to all most common questions our support team receives. Before you contact our support team take a look if you can find the answer in our database.
FAQ Database
LiveSupport
Just click on the LiveSupport button on the left! A small pop up window will open and you can chat to one of our support staff.
Phone/Fax
You can contact the fairio service hotline free of charge from Monday - Friday 08.00 - 18.00 O´clock.
Toll free numbers:
Phone: +49 800 033 11 338
Fax: +49 800 033 11 339
Landline numbers:
Phone: +49 (0511) 5151 8151
Fax: +49 (0511) 5151 8153
Email
Our email support works using an efficient e-mail ticket system. Your mail is answered automatically and you receive an answer with a generated ticket number. You will receive an answer to your mail as soon as your request has been processed.
Email Support: support_us(at)fairio.com
Internet: http://www.fairio.com/us/
Important: Please quote your customer number if available.
Address
fairio.com
c/o allied internet gmbh
Am Mittelfelde 29
D-30519 Hannover
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